Atelier Bois Vivant Privacy Policy
This privacy policy describes how Atelier Bois Vivant collects, uses, and protects personal data when you use our online platform and services. We are committed to protecting your privacy and processing your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Data Controller
Atelier Bois Vivant, located at 35 Rue Victor Hugo, 69002 Lyon, France, is the data controller responsible for the processing of your personal data collected through this service.
2. Personal Data We Collect
We collect personal data that you voluntarily provide to us, such as your name, email address, postal address, phone number, and any other information you provide when you contact us, request a quote, place an order, or use our services.
We may also automatically collect certain information about your device and usage of our site, including your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits. This information helps us understand how our service is used and improve your experience.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract: When processing is necessary for providing services you have requested, such as fulfilling orders or responding to service inquiries.
- Legitimate interests: When processing is necessary for our legitimate business interests, such as improving our services, managing our business, or preventing fraud, provided these interests do not override your fundamental rights and freedoms.
- Consent: When you have given your explicit consent for specific processing activities, such as receiving marketing communications.
- Legal obligations: When processing is necessary to comply with a legal obligation.
4. How We Use Your Personal Data
We use your personal data for various purposes, including:
- To provide, operate, and maintain our services.
- To respond to your inquiries and requests.
- To process and fulfill your orders and manage payments.
- To communicate with you about our services, updates, and offers (if you have consented).
- To improve and personalize your experience on our site.
- To understand how you use our services and analyze trends.
- To prevent fraud and ensure the security of our service.
- To comply with legal obligations.
5. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your personal data with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, and hosting. These service providers are contractually bound to protect your data and use it only for the purposes for which it was disclosed.
We may also disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose for which it was collected.
8. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us by mail using the address provided below. We may require you to verify your identity before responding to such requests.
You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or where the alleged infringement occurred.
9. Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can manage your cookie preferences through your browser settings.
10. Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected personal data from a child under 16, please contact us.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time by posting a new version on this page. We encourage you to review this policy periodically for any changes.
12. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us by mail at:
Atelier Bois Vivant
35 Rue Victor Hugo
69002 Lyon
France